Thirty-four years ago, St. Louis pharmacist Michael Busch already sensed the trend in business consolidation that would change the corporate landscape; and was particularly concerned about what he believed was an accelerating decline in the pharmacist-customer relationship. Immensely appreciated by his own customers, “Mike” resolved to continue growing his pharmacy without sacrificing its “neighborhood-pharmacy” style. Based on this business model, in 1970 he launched Medicine Shoppe International, Inc. (MSI) to extend franchise-ownership opportunities to similarly customer-friendly, entrepreneurial pharmacists and independent investors.

The Medicine Shoppe® System operates on the premise of balance:

  1. A proven business model that provides an opportunity for professional fulfillment.
  2. Personal fulfillment (quality of life). You practice pharmacy the way it is meant to be:
  3. you work regular business hours
  4. set your own holiday and vacation schedules


Practice Pharmacy The Way It Is Meant To Be

  • Reasonable 5 1/2-day work schedule, providing balance in your life.

  • Chance to develop close, enduring relationships with your customers through counseling.

  • Opportunity to serve as your community’s caring health-care advocate.

  • Growth opportunities in durable medical equipment, assisted-living care and other health-care sales niches.

  • Exclusive focus on health care — providing high-quality health-care products, service and information customers can depend on with complete confidence.

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Exceptional Earning and Growth Potential

  • Lower investment and startup costs compared to other franchise-business categories.

  • U.S. population is living longer, representing a continuously increasing demand for a full range of health-care products and services. 

  • Continuous development of new medicines and products represents extraordinary sales potential for prescriptions, everyday health products and specialized medical supplies and equipment.
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Franchise Operating Support

  • Broad-based assistance in all challenges of business management and promotion from Medicine Shoppe International, Inc. (MSI) and your regional Franchise Business Consultant (FBC).

  • Comprehensive purchase and financial advantages
    offered by the Fortune
    17 health-care company, Cardinal Health, Inc. 

  • Access to specialized training in a full range of pharmaceutical and business disciplines, including continuing-education (CE) credits for pharmacists.
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Recognized, Respected Brand

  • The Medicine Shoppe® Brand — portraying exclusive health-care focus, highly personalized customer attention — is well-established: more than 35 years’ customer loyalty and market recognition…widely respected throughout the U.S. and globally.
  • The Medicine Shoppe® Pharmacy has earned the WilsonRxTM Customer Satisfaction Award; customers nationwide have cited The Medicine Shoppe® Pharmacy No. 1 in service and overall customer satisfaction.*

    *Source: WilsonRx™ Pharmacy Survey. ©2004 Wilson Health Information, LLC, New Hope, PA. For information, contact info@WilsonRx.com or visit www.WilsonRx.com.
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Community Health-Care Leader

  • Our Neighborhood-Pharmacy
    model positions your Medicine Shoppe
    ® Pharmacy as a business that provides excellent products and services, as well as a commitment to personally address each customer’s unique health needs, questions and concerns.

  • Community health advocate, providing regular health screenings and seminars, community health events, and more.
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Support From A Worldwide Health-Care Leader

The Fortune 17 health-care leader, Cardinal Health, Inc., provides Medicine Shoppe® Franchisees significant buying power, networking and distribution services. As a result, The Medicine Shoppe® Pharmacies excel in providing customers a high quality of products, information and personal service they need to care for their health with complete assurance and confidence.

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Customer-Friendly, Customer Preferred

It’s a simple formula, really. Invest in people, and they’ll invest in you, too. This is how it is at The Medicine Shoppe® Pharmacy, where customers find more than first-rate health products — also first-rate health professionals, who take time to know you by name, and personally address your individual health needs. Most of The Medicine Shoppe® Pharmacies provide parking close to the front entrance; as well as many other conveniences not generally enjoyed at the “super drugstores.” It’s no wonder The Medicine Shoppe® Pharmacies have won — as many as three times consecutively — the WilsonRxTM Pharmacy Customer Satisfaction Award: the honor the pharmacy industry’s research leader, WilsonRx, presents each year to the one pharmacy people say is BEST in customer service.*

For more details about  The Medicine Shoppe® Pharmacy franchise opportunity and how we can help you, continue to Our Promise.


About Medicine Shoppe International, Inc.
Medicine Shoppe International, Inc. (MSI) (www.medicineshoppe.com), a Cardinal Health Company, is distinguished for its commitment to providing expert, personalized health care. Medicine Shoppe International is the largest franchisor of independent community pharmacies in the U.S. with nearly 1,000 Medicine Shoppe® Pharmacies domestically and nearly 300 pharmacies in six other countries. To read about the MSI corporate history and timeline, go to the Media Information section of our Web site at www.medicineshoppe.com.

About Cardinal Health, Inc.
Cardinal Health, Inc. (www.cardinal.com) is the leading provider of products and services supporting the health care industry. Cardinal Health develops, manufactures, packages and markets products for patient care; develops drug-delivery technologies; distributes pharmaceuticals, medical- surgical and laboratory supplies; and offers consulting and other services that improve quality and efficiency in health care. Headquartered in Dublin, Ohio, Cardinal Health employs more than 50,000 people on five continents and produces annual revenues of more than $50 billion. Cardinal Health is ranked #17 on the 2004 Fortune 500 list and was named one of the best U.S. companies by Forbes magazine for 2004.

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®2010  Medicine Shoppe International, Inc., a Cardinal Health Company. All rights reserved.