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Medicine Shoppe International, Inc. (MSI) is dedicated to providing high-quality, results-driven business ownership opportunities in professional retail pharmacy. Our brand and system establish a foundation for success by focusing on individualized customer assistance and extraordinary customer satisfaction. Our promise to support these principles toward the success of your business starts with the Medicine Shoppe® Vision to:
  1. Provide full-ranging support in every pharmacy-business discipline: operations, management, purchasing, sales and marketing.

  2. Provide the best available pharmacy products, resources and services.

  3. Provide persistency and compliance programs, ensuring the highest level of professionalism and unsurpassed potential for your business success and profitability.

  4. Help you deliver The Medicine Shoppe PromiseSM — to provide your customers the products, information and personal service they need to care for their health and family’s health with confidence.

 

 
To aid your business success, we deliver services including:

Accounting Services

  • Comprehensive monthly financial statement package.

  • Financial Analysis Services including industry benchmark comparables, development of and comparison to projections, cash-flow analysis, etc.

  • Training on accounting procedures as requested for pharmacy staff.

  • Provide ongoing guidance regarding the establishment and improvement of accounting systems and controls.

Advertising and Marketing Services

  • Comprehensive print and broadcast advertising materials, created by the Medicine Shoppe International, Inc. (MSI) Marketing Department.

  • Assistance from your Regional Marketing Manager (RMM) with local marketing plans and programs.

  • Guidance from your RMM on detailing activities that target area doctors and businesses in an effort to gain new-customer referrals.

  • Quarterly seasonal promotions.

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Best Practices Services

  • Persistence and Compliance programs.

  • Compounding and other pharmacy initiatives.

  • Health screening events.

  • Continuing Education credit (CE) courses, accredited by the Accreditation Council for Pharmacy Education (ACPE).

Managed Health Care Services

  • Third-party contracting

  • Third-party reimbursement problem resolution

  • Audit consultation and assistance

  • Medicare and Medicaid support

  • Niche programs such as Care Facilities

Operations and Financial Support

  • Startup and working-capital loans.

  • Sales growth and analysis.

  • Asset management and expense control.

  • Gross-profit maximization.

  • Pricing/inventory management.

  • Ongoing assistance from your regional Franchise Business Consultant (FBC).

  • Annual business conference; district, regional and national meetings.

Real Estate Services

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Retail Services

  • Buying power of the Fortune 17 health-care company, Cardinal Health, Inc.

  • Generic contracts and purchasing rebates.

  • Purchasing rebates.

Technology Services

  • Free individual Web site.

  • The Medicine Shoppe Connect® Web site, including access to Medicine Shoppe International, Inc. (MSI) news, Political Alert & Action Connection (PAAC), HIPAA Information Center, Licensee discussion forum, marketing materials, Web mail, and more.

  • Third-party claims reports to assist in profit recovery.

  • Pharmacy Systems Department, serving as liaison between Medicine Shoppe® Pharmacies and approved hardware/software vendors that provide pharmacy reporting services, system conversions and upgrades and other technology services, including:

    • Pharmacy Management System.
    • Point Of Sale.
    • Telephone Interactive Voice Response (IVR) capability.
    • Signature Capture.
    • Workflow Software.
    • Dial-Up and Internet-based Switching.
    • Robotics.

Training

  • 6-day intensive training class before Grand Opening.

  • Complete Health Insurance Portability and Accountability Act of 1996 (HIPAA) training.

  • Pharmacy technician training.

If you have questions about The Medicine Shoppe® Pharmacy franchise opportunity, please continue to our Frequently Asked Questions (FAQ) section.

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