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Medicine Shoppe International, Inc. (MSI) is dedicated to providing high-quality, results-driven business ownership opportunities in professional retail pharmacy. Our brand and system establish a foundation for success by focusing on individualized customer assistance and extraordinary customer satisfaction. Our promise
to support these principles toward the success of your business starts with the
Medicine Shoppe® Vision to:
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Provide full-ranging support in every pharmacy-business discipline: operations, management, purchasing, sales and marketing.
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Provide the best available pharmacy products, resources and services.
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Provide persistency and compliance programs, ensuring the highest level of professionalism and unsurpassed potential for your business success and profitability.
- Help you deliver The Medicine Shoppe PromiseSM — to provide your customers the products, information and personal service they need to care for their health and family’s health with confidence.

To aid your business success, we deliver services including:
Accounting Services
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Comprehensive monthly financial statement package.
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Financial Analysis Services including industry benchmark comparables, development of and comparison to projections, cash-flow analysis, etc.
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Training on accounting procedures as requested for pharmacy staff.
- Provide ongoing guidance regarding the establishment and improvement of accounting systems and controls.
Advertising and Marketing Services
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Comprehensive print and broadcast advertising materials, created by the Medicine Shoppe International, Inc. (MSI) Marketing Department.
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Assistance from your Regional Marketing Manager (RMM) with local marketing
plans and programs.
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Guidance from your RMM on detailing activities that target area doctors and businesses in an effort to gain new-customer referrals.
- Quarterly seasonal promotions.

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Best Practices Services
Managed Health Care Services
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Third-party contracting
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Third-party reimbursement problem resolution
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Audit consultation and assistance
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Medicare and Medicaid support
- Niche programs such as Care Facilities
Operations and Financial Support
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Startup and working-capital loans.
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Sales growth and analysis.
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Asset management and expense control.
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Gross-profit maximization.
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Pricing/inventory management.
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Ongoing assistance from your regional Franchise Business Consultant (FBC).
- Annual business conference; district, regional and national meetings.
Real Estate Services
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Retail Services
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Buying power of the Fortune 17 health-care company, Cardinal Health, Inc.
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Generic contracts and purchasing rebates.
- Purchasing rebates.
Technology Services
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Free individual Web site.
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The Medicine Shoppe Connect® Web site, including access to Medicine Shoppe International, Inc. (MSI) news, Political Alert & Action Connection (PAAC), HIPAA Information Center, Licensee discussion forum, marketing materials, Web mail,
and more.
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Third-party claims reports to assist in profit recovery.
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Pharmacy Systems Department, serving as liaison between Medicine Shoppe® Pharmacies and approved hardware/software vendors that provide pharmacy reporting services, system conversions and upgrades and other technology services, including:
- Pharmacy Management System.
- Point Of Sale.
- Telephone Interactive Voice Response (IVR) capability.
- Signature Capture.
- Workflow Software.
- Dial-Up and Internet-based Switching.
- Robotics.
Training
If you have questions
about The
Medicine Shoppe® Pharmacy franchise opportunity,
please continue to our Frequently Asked Questions (FAQ) section. |